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The Microsoft 365 Good Etiquette Guide
Helping people communicate better, with a touch of grace.
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Working with Teams: what’s the deal with offline chats?
Working with Teams: what’s the deal with offline chats?
When working with tools like Skype for Business we expect short conversations as they are fleeting. Also the presence gives somewhat an…
Loryan Strant
Nov 14, 2017
Working with Teams: to channel or not to channel, that is the question.
Working with Teams: to channel or not to channel, that is the question.
In the new world of Office 365 it is incredibly easy to set up a new Office 365 Group or Microsoft Team as needed — unless your IT…
Loryan Strant
Nov 13, 2017
Working with posts: where should I put this?
Working with posts: where should I put this?
Tools like Outlook or Skype for Business are relatively point to point: you think of who you want to send the message to, type their name…
Loryan Strant
Nov 12, 2017
Working with posts: what’s in a like?
Working with posts: what’s in a like?
What does a “like” mean in social?
Loryan Strant
Nov 1, 2017
Working with email: did you get my message?
Working with email: did you get my message?
Have you ever replied to someone via email, only to have them call you later and ask you the question anyway?
Loryan Strant
Oct 31, 2017
Working with files: don’t send me my own file
Working with files: don’t send me my own file
In the olden days we would send someone a file as an email attachment, they would make changes and send it back, we’d do the same, and so…
Loryan Strant
Oct 29, 2017
Having calls: what’s for lunch?
Just because you’re wearing a headset and remote in your Skype for Business or Microsoft Teams call, doesn’t mean you can act like you’re…
Loryan Strant
Mar 15, 2017
Having meetings: are they coming or what?
Having meetings: are they coming or what?
How often have you sat there in a conference call watching the clock and wondering if the other person is going to turn up?
Loryan Strant
Mar 13, 2017
Having meetings: your other work can wait
Something very common is for people to do other work when they join online meetings. They give themselves away by the sound of their…
Loryan Strant
Mar 8, 2017
Having calls: where’s the noise coming from?
Having calls: where’s the noise coming from?
How frustrating is it when a number of you are on a group call and someone is dialled in while in their car, on public transport, or…
Loryan Strant
Mar 7, 2017
Social networking: choose the right group
Social networking: choose the right group
Don’t just post in any group or All Company — think before you post and choose a group that is applicable to the question you’re asking.
Loryan Strant
Mar 1, 2017
Having meetings: pay attention!!!
Having meetings: pay attention!!!
Most of the time we have our mobile phones next to our computers, so it becomes quite easy to be distracted during a meeting and respond to…
Loryan Strant
Feb 27, 2017
Organising meetings: just book it!
Organising meetings: just book it!
It’s not uncommon that when a group conversation via email is heading towards requiring a meeting, someone in the thread will say something…
Loryan Strant
Feb 26, 2017
Working with emails: the missing link
Working with emails: the missing link
What happens if you’re left out of the loop on an email thread for one reason or another? It could be for perfectly harmless reasons such…
Loryan Strant
Feb 24, 2017
Having meetings: it’s not a blind date
Having meetings: it’s not a blind date
We’ve become accustomed to having phone conferences, but you can’t convey or read emotions that are visual.
Loryan Strant
Feb 23, 2017
Working with email: Bueller… Bueller… Bueller
Working with email: Bueller… Bueller… Bueller
One of the most frustrating things we experience in our digital lives is to send an email and not get a response.
Loryan Strant
Feb 21, 2017
Organising meetings: hey I’m walkin’ here!
Organising meetings: hey I’m walkin’ here!
If you find yourself in a world where people are considerate enough to review your calendar before sending meeting invites, you may find…
Loryan Strant
Feb 21, 2017
Organising meetings: let’s vote on it!
Organising meetings: let’s vote on it!
If you or your organisation would prefer not to share calendars with outside parties, another way of being able to coordinate meetings with…
Loryan Strant
Feb 19, 2017
Organising meetings: sharing is caring
Organising meetings: sharing is caring
Outlook and Office 365 actually allow users to share their calendars outside of the organisation, not just inside.
Loryan Strant
Feb 15, 2017
Organising meetings: the sound of silence
It’s quite common for people to accept a meeting invite but not actually respond because of the view that the meeting response will add to…
Loryan Strant
Feb 12, 2017
Social networking: don’t leave me hanging
Social networking: don’t leave me hanging
If you see an unanswered post in your Enterprise Social Network (eg. Yammer) don’t just leave it there — even if you don’t know the answer.
Loryan Strant
Feb 9, 2017
Organising meetings: ¡No MAS!
Organising meetings: ¡No MAS!
How many times have you turned up to a meeting and forgotten what it was about? The subject line of the meeting invite is often not enough…
Loryan Strant
Feb 8, 2017
Organising meetings: don’t go breakin’ my heart
Organising meetings: don’t go breakin’ my heart
If you’re going to decline a meeting — give the organiser a reason why. This is also applicable if you are the organiser and cancelling a…
Loryan Strant
Feb 6, 2017
Organising meetings: the clock is ticking
Organising meetings: the clock is ticking
People’s calendars move fast in this day and age. Competing pressures and business relationships mean that people are available at one time…
Loryan Strant
Feb 1, 2017
Working with email: beware the BCC field
Working with email: beware the BCC field
The Blind Carbon Copy (BCC) feature in email can be very powerful, and very dangerous.
Loryan Strant
Jan 31, 2017
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